Complaint boards as means to enforce website service quality

The original ideas was a “CompanyBoard” business, in which I would run a Complaint Book for my clients. This Book would have been a forum system hosted in my server, where customers could complain or endorse the company.
The owner of the Complaint Book would supply a link in to the forum in my domain. My hosting the forum would prevent the owner from doctoring the results.
The news aggregators have a sophisticated voting system that would allow users to write reports about a company, and the community would vote about quality of the report.
The companies will be offered a free or paid service. The paid service will have many more features.
This idea is ready to be launched.