Tag Archives: viral marketing

Viral Business Proposal: Complaint boards as means to enforce website service quality

The original idea was a “CompanyBoard” business, in which I would run a Complaint Book for my clients. This Book would have been a forum system hosted in my server, where customers could complain or endorse the company.

The owner of the Complaint Book would supply a link in to the forum in my domain. My hosting the forum would prevent the owner from doctoring the results.

However, I found some complexities related to judge posting quality. Company enemies ccould be negative in public or paid supporters could be over positive.

I still think the business is feasible, but I would not use a forum, but a Digg-like News Aggregator. I am running one named Business-ideas.com.ar, expecting that the best business ideas will climb to the top. I am also running one for political ideas in Argentina: Ideaspol.com.

The news aggregators have a sophisticated voting system that would allow users to write reports about a company, and the community would vote about quality of the report.

The users develop ‘karma’, a quality related to credibility. Karma is automatically managed by a hidden algorithm in the system.

The pligg module will be modified to improve the quality of the complaints, preventing fraud or manipulation.

The companies will be offered a free or paid service. The paid service will have many more features.

This idea is ready to be launched. Today, Oct. 22-2007, I need a partner bringing U$D 6000, for 40% of the business.

I am listening…